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Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections. Below are some of the most popular locations for nursing, residential, home and live-in care support, click to find out more about the support offered in these areas.
Yes, Bentley Lodge Care Home provides care designed to meet the challenges faced by people living with dementia. Choosing care has been ranked one of life’s most stressful events. That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people.
Location and contact details
There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. – there are some services which we can’t rate, while some might be under appeal from the provider.
For more details - staff are happy to answer any of your questions about care. The Home Services Directory on this website provides an opportunity to promote your services. Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel .
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They had individualised care plans that reflected their needs and which were understood by staff. People were provided with a range of opportunities for social stimulation. Processes were in place to ensure people were informed of how to make a formal complaint. Any feedback received was investigated to ensure any required improvements in the quality of the care provided were made for people. People were appropriately supported with their end of life care.
We ensure we employ motivated, compassionate and emphatic staff to provide high quality care at all times. We ensure all of our staff completes industry-recognized training in all aspects of care and encourage further personal development training. We have found evidence that the provider needs to make improvement. Please see the safe, caring and well-led sections of this report. The overall rating for the service has changed from good to requires improvement. Since 12 October 2020 ten rooms within the home were contracted as ‘Discharge to Assess’ beds.
What people are saying about Bentley Lodge Care Home
Hill Brow Beacon Hill Road, Ewshot, Farnham, GU10 5DB ★★★☆ Hill Brow is a long established friendly, family run elderly care home in Farnham, Surrey. Our ethos is to care for our residents as if they are our own family. We aim to provide the highest level of care for our residents in a dignified and compassionate way. Hill House Beacon Hill Road, Ewshot, Farnham, GU10 5DB ★★★☆ Hill House is a friendly, family run nursing home in Farnham, Surrey, specialising in nursing, dementia and end of life care.
It is our goal that the new look of the home will brighten up certain areas and make them more colourful and visually appealing than they currently are. Certain colours have been shown to have a positive impact on those with dementia, such as yellow, red, green, and blue. By having contrasting colours, it will be far easier for our residents to see certain objects, such as call bells or light switches, as well as making it more obvious where the steps of the stairs are.
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At this inspection we found improvements had been made and the provider was no longer in breach of regulations. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website.
– the service isn't performing as well as it should and we have told the service how it must improve. – the service is performing well and meeting our expectations. TrustedCare offers free help & advice for people looking for care for themselves or a loved one. We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Bentley Lodge Care Home on our website at Accommodation, meals, and assistance with personal care and medication.
Since the site visit, the manager has reacted positively and started to take the actions required to address the issues identified. They had sufficient time to spend with people as they provided their care. Staff involved people in decisions about their day to day care. People’s privacy, dignity and independence were upheld during the provision of their care.
There was a focus on the provision of practical care tasks for people, but not enough focus on their welfare and sense of well-being. People had not been adequately supported to maintain relationships with their loved ones or their independence. People were not always involved in decisions about their care and their preferences were not always respected.
It will take further time to fully complete all of the provider’s planned actions in response to their new fire risk assessment, completed following the last inspection. About the service Bentley Lodge Care Home is a nursing home providing personal and nursing care to 51 people aged 65 and over at the time of the inspection. The service supports older people who may have a physical disability, sensory impairment or who are living with dementia.
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